You are going to make a phone call to me where you book your ticket to London. The phone call will be recorded and evaluated.
Questions that will be asked:
1. What's your name?
2. Where are you travelling?
3. When do you want to travel? (Use the information above)
4. How many tickets do you need?
5. What is your personal security number?
6. Do you travel with any luggage beside hand luggage?

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